It appears that your browser does not support JavaScript, or you have it disabled. This site is best viewed with JavaScript enabled. If JavaScript or cookies are disabled in your browser, please enable them and then reload this page.
Item Count: 0
Sub-Total: $0.00
Frequently Asked Questions

Where do I buy my textbooks?

Beginning with summer term 2024, textbooks are sold online only. Please see the Online Textbook Ordering FAQ for more information.

To order your textbooks online, go to www.dctcbookstore.com, click on Textbooks in the top menu, then click on Order Textbooks. Please see our How To Order Course Materials page for step-by-step instructions and videos.

How do I place an online order?

Please see our How To Order Course Materials page for step-by-step instructions and videos. If you have questions, please feel free to reach out to our store team at 651-423-8486 or email [email protected] or [email protected].

What email do I use to log in?

To place an online order, you will need to create an account on the Campus Store's website using an email address. You can use any email address that you prefer.

Email is the main form of communication for the Campus Store and MN Textbook Center, so please use an email that you check daily and make sure it is entered correctly.

How much do my textbooks cost?

The best way to check prices for textbooks is on our website: www.dctcbookstore.com. Click on Order Textbooks, select your course(s) from the menu, then click on View Your Materials. The textbooks for your courses will be displayed, along with prices for used books and new books.

Please note: while both used and new prices may be listed, this does not guarantee the availability of textbooks in these conditions. Prices are subject to change. Your order total will change if substitutions are made.

How do I charge my textbooks to financial aid?

Once your financial aid has been submitted and processed, textbooks can be purchased using a financial aid voucher on the campus store website. Financial aid charging is only available for a specific period of time at the start of each semester. Check the Campus Store and our website for posted Important Dates.

To charge textbooks and supplies to financial aid for an online order, select Financial Aid/PSEO/Third Party as your payment type during checkout and enter your student ID# (also called your Tech ID) in the account number field.

While Campus Store staff can check to verify available funds, any specific questions regarding financial aid should always be addressed through the Financial Aid Office.

Please see the Textbook Payment Options and Book Voucher Information page on our site for additional guidelines.

What is my Student ID# (Tech ID)?

If you select the Financial Aid/PSEO/Third Party payment type at checkout, you will be asked to enter your student ID#, also called your Tech ID. Your student ID# is 8 numbers, no letters, and can be found in eServices in the upper-right corner of the screen.

Enter your student ID# in the account number field if you want to pay for your online order using:
  • Financial aid
  • PSEO funds
  • Third party funds
  • Veteran's benefits/deferment

What is Direct Digital?

Please visit Digital Course Materials @ DCTC for more information.

What should I do if I need my books but my financial aid has not gone through yet?

If your financial aid is not available by the financial aid charging deadline, you have a few options to consider:
  • You may use a credit card.
  • You may use a DCTC Store gift card.
  • You may set-up a FACTS payment plan. Once approved for the payment plan, go to the Campus Store website and choose the Financial Aid/PSEO/Third Party payment option.
  • Many instructors make textbooks, articles, and other course materials available through the DCTC Library's course reserves collection for use in the library.
  • For access codes: see your instructor. Sometimes you can obtain temporary, limited access.

How do I know my online order was received?

You can log into your Campus Store account and look under Track Orders to see if your order was received and check its status.

You will also receive an email from the MN Textbook Center confirming your online order within 24 hours. The confirmation will be sent to the email address you used to register on our website and will include your order number. If you do not see an email in your inbox, please check your spam/junk folder.

You can also contact us at [email protected] if you have any questions about the status of your order.

Please note: you will receive a separate email once your order has been processed.

How long does it take for online orders to be processed?

It typically takes 1-2 business days for an online order to be processed. However, during busy times (like the beginning of each semester), orders can take longer to fill. Please plan ahead and order early.

I requested a used book, but I received a new book. Why?

We make every effort to fill your order as requested, but we reserve the right to make substitutions if your books are not available in the requested condition. This means if you select "used preferred" and a used book is not available at the time your order is filled, a new book will automatically be substituted, and vice versa. The dollar amount of your order WILL change if substitutions are made. All prices are subject to change without notice. Please note: while both used and new prices may be listed, this does not guarantee the availability of textbooks in these conditions.

How do I access the eBook I ordered?

Please visit Digital Course Materials @ DCTC for information about activating eBooks and digital access codes.

Please note: once an eBook has been activated, it is no longer refundable. To cancel an eBook, please email [email protected]. All eBook refund requests must be received within 14 days of purchase. Sorry, no exceptions.

What does it mean when an item in my order is marked as a "Backorder" on my receipt?

If your item is on backorder it means it is temporarily unavailable due to low inventory, and our buyers have placed an order for more copies with the publisher or manufacturer.

Your order for the item will remain open in our system, and you will be charged when the item is available again. We will notify you via email when your order is ready to ship.

Unfortunately, it is difficult to estimate how long an item will remain on backorder. The wait is usually short, but sometimes a publisher will have to print more copies of an uncommon or custom book or combine orders from multiple warehouses.

The MN Textbook Center works hard to ensure that we receive all course materials in as timely a fashion as possible. We apologize for any inconvenience caused by backordered books.

Options for backordered textbooks in the meantime:
  • Many instructors make textbooks, articles, and other course materials available through the DCTC Library's course reserves collection for use in the library.
  • For access codes: see your instructor. Sometimes you can obtain temporary, limited access.

What does it mean when an item that I ordered is marked as "Sold Out" on my receipt?

If we no longer have an item that you ordered in stock, we will mark it as "sold out" and your order for it will be canceled.

The Campus Store does not usually restock items like clothing, backpacks, water bottles, and gifts, so these items are only available for a limited time. School supplies are only restocked at the beginning of each semester.

How do I cancel an online order?

Send an email to [email protected] to request the cancellation of an order. The email must include your name, student ID# (Tech ID), order number, the college you are attending (DCTC), and the reason for the cancellation.

Please let us know if you want to cancel your order as soon as possible. If an order has already been processed, we may not be able to cancel it.

Why was my online order canceled?

Some common reasons for cancellation are:
  • The payment method entered was declined.
  • Financial aid funds were not available during the charging period.
  • You requested the cancellation.
  • We noticed you had a duplicate order.
  • PSEO students: the item(s) on your order were not required for the course.
If you feel your order has been canceled in error, please contact us immediately at [email protected].

What if I never received my shipped online order, or it was damaged or missing items when it arrived?

Please email MN Textbook Center immediately if there is a problem with your online order at [email protected].

We need to be notified within one (1) week of the delivery date (or expected delivery date) according to the UPS tracking information for your order.

The MN Textbook Center will work with you to resolve the issue.

How do I return books I purchased for a refund?

Please see the Return Policy for information about how to return items and important return deadlines.

*PSEO students: you must turn in ALL of your books at the conclusion of each semester. This includes loose-leaf textbooks AND coursepacks, even if it had a sticker that says "No return if unwrapped." Please see the PSEO Returns page for more information.
Inver Hills Community College, a member of Minnesota State
Privacy and Disclaimer
I.3.B