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 Fall Term 2017

DCTC Bookstore

Textbook Return Policy

All textbooks are eligible for return ONLY during the first five weekdays of the term (through Friday, August 25 at 2:00 p.m.).

No textbook returns or refunds whatsoever will be accepted after Friday, August 25.

 No returns will be accepted without a receipt or a DCTC Bookstore website invoice. This includes all financial aid, VA, and third party purchases.

 New books must be returned in original condition, free from writing, highlighting, or any visible signs of wear and tear.

 Shrink-wrapped textbooks or access codes must be returned unopened in exact condition as purchased.

 The Bookstore reserves the right to deny any returns based upon the condition of the book.

 Study aids (e.g. Barcharts), testing guides, and supplemental items (such as goggles and aprons) are not eligible for return.


 Merchandise Return Policy
 
You may receive a full refund on MERCHANDISE within five (5) working days from the date of purchase upon meeting the following conditions:

  1. You must have the original “SALES RECEIPT” and identification for ALL returns.
 
  2. Clothing, insignia gift items, and electronics/technology must be returned with original tags intact in original packaging. All items must be in new condition.

  3. School and office supplies must be returned in original packaging.
 
  4. Snacks and beverages are not eligible for return.

  5. All merchandise must be returned in salable condition.  The Bookstore reserves the right to determine the condition of merchandise, including damaged and defective returns.

 THE FOLLOWING ITEMS ARE NOT RETURNABLE

  1. Clearance merchandise.

  2. Computer Diskettes, USB Drives, and magnetic media (audio/video tape).

  3. Opened plastic-wrapped, blister-packed merchandise, and packets.

  4. Software is returnable if the box is unopened and in original shrink-wrap.  Software will be replaced if media is defective.

  5. Special orders.

  6. Classroom kits.
 

The Bookstore reserves the right deny any returns based upon the condition of the item.

 

Textbook Refunds/PSEO Returns/Rental Deadline
 
We cannot offer refunds for Agency Charge Accounts.  Students are responsible for paying the difference between the refund amount and the original
  charge to the Agency if the books are
 returned damaged.  Students are responsible for the payment of items disallowed by their Agency.

  PSEO (Post Secondary Educational Options) students are required to return their textbooks to the DCTC Bookstore at the conclusion of each
  semester.  If textbooks are not returned to the
 Bookstore by the last day of the term, you will be charged for them.

  All rental books must be returned to the Bookstore by the last day of the semester.  NO EXCEPTIONS.  If a rental book is not returned to the 
  Bookstore by the last day of the semester, you 
will be charged the replacement cost of the book (full retail) plus a $25.00 per book fee.

 

Refund schedule for Tuition

  Must have proof of Withdrawal

  

Some classes dropped/withdrawn

All classes dropped/withdrawn

Prior to start of semester through 5th business day

100%

100%

6th – 10th business day of the semester

0%

75%

11th – 15th business day of the semester

0%

50%

16th – 20th business day of the semester

0%

25%

Remainder of the semester

0%

0%


                               
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1300 145th St E, Rosemount, MN 55068
651-423-8486 | bookstore@dctc.edu
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