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 Summer Term 2018
DCTC Bookstore
Textbook Return Policy

All textbooks are eligible for return ONLY during the first five weekdays of the term (through Thursday, June 7 at 6:00 p.m.).
No textbook returns or refunds whatsoever will be accepted after Thursday, June 7.

 No returns will be accepted without a receipt or a DCTC Bookstore website invoice. This includes all financial aid, VA, and third party purchases.
New books must be returned in original condition, free from writing, highlighting, or any visible signs of wear and tear.
Shrink-wrapped textbooks or access codes must be returned unopened in exact condition as purchased.
The Bookstore reserves the right to deny any returns based upon the condition of the book.
Study aids (e.g. Barcharts), testing guides, and supplemental items (such as goggles or nursing kits) are not eligible for return.


 Merchandise Return Policy
You may receive a full refund on MERCHANDISE within five (5) working days from the date of purchase upon meeting the following conditions:

  1. You must have the original “SALES RECEIPT” and identification for ALL returns.
  2. Clothing, insignia gift items, and electronics/technology must be returned with original tags intact in original packaging. All items must be in new condition.
  3. School and office supplies must be returned in original packaging.
   4. Snacks and beverages are not eligible for return.
  5. All merchandise must be returned in salable condition.  The Bookstore reserves the right to determine the condition of merchandise, including damaged and defective returns.

 THE FOLLOWING ITEMS ARE NOT RETURNABLE

  1. Clearance merchandise.
  2. Computer Diskettes, USB Drives, and magnetic media (audio/video tape).
  3. Opened plastic-wrapped, blister-packed merchandise, and packets.
  4. Software is returnable if the box is unopened and in original shrink-wrap.  Software will be replaced if media is defective.
  5. Special orders.
  6. Classroom supplies or kits (goggles, nursing kits, etc.)..
 
The Bookstore reserves the right deny any returns based upon the condition of the item.

Book Vouchers/Textbook Refunds/PSEO Returns/Rental Deadline

Summer Term Financial Aid charging is available in the Bookstore through Wednesday, June 13 ONLY. No book vouchers may be used after this date.
We cannot offer refunds for Agency Charge Accounts.  Students are responsible for paying the difference between the refund amount and the original
  charge to the Agency if the books are
 returned damaged.  Students are responsible for the payment of items disallowed by their Agency.
 
See above for the textbook return policy.
PSEO (Post Secondary Educational Options) students are required to return their textbooks to the DCTC Bookstore by the last day of the term. Failure to return your books by this date will require you to pay for all materials.
Rented textbooks must be returned by the last day of the term to avoid charges to your student account. NO EXCEPTIONS.

If a rented book is not returned to the  Bookstore by the last day of the term, you 
will be charged the difference between the full retail price and the rental fee, plus a $15.00 late fee per book.

 

Refund schedule for Tuition

  Must have proof of Withdrawal

  

Some classes dropped/withdrawn

All classes dropped/withdrawn

Prior to start of semester through 5th business day

100%

100%

6th – 10th business day of the semester

0%

75%

11th – 15th business day of the semester

0%

50%

16th – 20th business day of the semester

0%

25%

Remainder of the semester

0%

0%


                               
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